Equipped with self-diagnostic electronics, the Rinnai gas heaters will cease operation and indicate a two-digit fault code on the display screen in the event of a malfunction. Please consult the accompanying table for potential causes and recommended solutions.
Error Code | Probable Cause | Suggested Remedy |
---|---|---|
00 | Mains power failure during operation | Press the ON/OFF button twice to reset heater. |
03 | Tilt switch activated | Ensure appliance is level & upright. Service required if repeated |
10 | Oxygen shortage | Clean filters. Ventilate room. Service required if repeated. |
11 | Ignition failure | Check gas supply is turned on, turn the heater OFF and then ON again. If the heater fails to ignite after 4 attempts a Service will be required. |
12 | Incomplete combustion | Check gas supply is turned on, turn the heater OFF and then ON again. If the heater fails to ignite after 4 attempts a Service will be required. |
13 | Combustion control faulty | Service required |
14 | Filter Blockage / Overheat | Clean filters. If error continues a service will be required. |
16 | Room overheat | Lower room temp to below 40°C. |
18 | Thermocouple output error | Lacking in gas supply or incorrect gas type or Service required. |
31 | Room temperature sensor faulty | Service required |
32 | Overheat temperature sensor faulty | Service required |
33 | Overheat temperature sensor faulty | Service required |
34 | Overheat temperature sensor faulty | Service required |
62 | Faulty fan motor | Service required |
70 | ON/OFF switch faulty | Service required |
71 | Solenoids faulty | Service required |
72 | Flame detection circuit fault | Service required |
73 | Communication error | Press the ON/OFF button twice to reset heater. Service required if repeated. |
Rheem and Paloma gas heaters may display error codes on their control panels, indicating issues with the unit. These codes can help diagnose the problem and determine the necessary repairs. Familiarizing yourself with the most common error codes can save time and money in resolving heating issues.
Please consult the accompanying table for potential causes and recommended solutions for Paloma & Rheem Gas Heaters.
Code | Probable Cause | Suggest Remedy |
---|---|---|
03 | Filter Damaged | Service Call |
05 | Air Filter is Abnormal | Clean air filters. Service call if repeated. |
11 | Ignition failure | Connect heater gas hose correctly. Check gas valve is fully open. Service call if repeated. |
12 | Flame failure | Clean air filter. Check gas valve is fully open. Open windows slightly or install ventilation points. Service call if repeated. |
14 | Thermo Switch Cut Off | Clean air filter. Remove obstruction. Service call if repeated. |
16 | Room Temperature Too High | Service call. |
22 | Anti-Tilt Switch Activated | Switch off heater and place on a flat surface. |
31 | Room Temperature Thermistor is Abnormal | Service call. |
33 | Overheat Thermistor is Abnormal | Service call. |
62 | Abnormal Fan Speed | Service call. |
71 | Gas Proportional Valve is Abnormal | Service call. |
72 | Thermocouple Circuit is Abnormal | Service call. |
73 | Gas Type Circuit is Abnormal | Service call. |
76 | Communication Error | Service call. |
Problem | Probable Cause | Suggested Remedy |
---|---|---|
No ignition or difficult to ignite | Incorrect gas pressure / Faulty igniter / Faulty safety device / Insufficient ventilation | Service required |
Burner goes out | Dirty thermocouple / Faulty safety device | Service required |
Noisy ignition | Incorrect gas pressure | Service required |
Burner does not glow properly | Incorrect gas pressure | Service required |
Flame or sooting from burner | Incorrect gas pressure | Service required |
Strange noises | Incorrect gas pressure | Service required |
Problem | Probable Cause | Suggested Remedy |
---|---|---|
Heater won’t ignite | Gas filter blockage / Air in Hose | Service Required |
Takes too long to warm the room | Gas filter blockage / Faulty Fan | Service Required |
Smell of gas | Gas escape | Turn off gas. Service Required |
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